Last updated: May 2025

Welcome to the website of Chris Millard Fitness. These Terms & Conditions govern your access to and use of our website and the coaching services we provide. By using this site or purchasing any service, you agree to be bound by these terms. Please read them carefully before proceeding.

1. About Us

This website is operated by Chris Millard Fitness. We provide online fitness coaching, nutrition guidance, and related digital services.

Contact Information:
Email: Chrismillardfitness@gmail.com
Jurisdiction: England and Wales

2. Services Offered

We offer digital coaching services including personalised training programs, nutritional guidance, check-ins, and support. All services are delivered electronically, typically through platforms such as the Kahunas app, email, and online messaging.

No physical goods are shipped.

3. Use of Website

By accessing or using this website, you agree not to:

  • Violate any applicable laws or regulations

  • Copy, distribute, or exploit any content without written permission

  • Interfere with the functionality or security of the website

We reserve the right to suspend or terminate access to the website for any misuse or breach of these terms.

4. Payment Terms

All prices are listed in GBP and are communicated clearly on our website or during consultation. Payments are securely processed through trusted third-party payment providers. Services begin only after full payment is received.

We offer:

  • Fixed-term coaching packages (e.g. 6-month plans paid upfront)

  • Monthly subscription-based plans (subject to minimum terms)

5. Fulfillment Policy

All services are fulfilled digitally. After payment, onboarding instructions and access to coaching tools (e.g., Kahunas app) will be delivered within 1–2 business days via email or app login.

If you do not receive your onboarding materials within this timeframe, please contact us at Chrismillardfitness@gmail.com.

6. Refund Policy

All sales are final. No refunds will be issued once payment has been completed.

We do not offer refunds for change of mind, unused services, scheduling conflicts, or lack of results. By purchasing, you acknowledge that coaching is a results-driven, collaborative process and that your outcomes depend on your commitment and consistency.

Exception – 90-Day Coaching Guarantee:
For specific coaching packages that include a 90-day money-back guarantee, eligibility for a refund requires that all program criteria be fully met, including:

  • Completion of all assigned workouts

  • Adherence to nutrition targets

  • Submission of weekly check-ins on time

  • Written refund request within 7 days of Day 90

If these conditions are met and the refund is approved, payment will be returned within 14 business days.

Outside of this specific guarantee, no refunds are offered under any circumstances.

7. Cancellation Policy

Fixed-Term Packages (e.g. 6-Month Coaching):
These plans are non-cancellable and non-refundable once started, except under the 90-day refund policy above. By purchasing, you commit to the full term.

Monthly Coaching Plans:
A minimum commitment of 3 months applies. After this period, coaching continues on a rolling monthly basis.
To cancel, you must provide 30 days’ written notice via email to Chrismillardfitness@gmail.com.
No refunds will be issued for billing periods that have already started or been processed.

8. Intellectual Property

All content provided on this site or as part of coaching (including workout plans, nutrition materials, videos, downloads, and branding) is the property of Chris Millard Fitness. You may not copy, share, or redistribute any content without written permission.

9. Disclaimer

Our coaching services are intended for informational and educational purposes and do not constitute medical advice. You are responsible for consulting your healthcare provider before beginning any exercise, nutrition, or lifestyle program. Results are not guaranteed and will vary based on individual effort and consistency.

10. Limitation of Liability

Chris Millard Fitness will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. Your participation in our coaching programs is voluntary and at your own risk.

11. Governing Law

These Terms are governed by the laws of England and Wales. By using this website or purchasing services, you agree that any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws in your country of residence.

12. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page. Continued use of the site or services after changes are posted constitutes your acceptance of those terms.

13. Contact Us

If you have any questions regarding these Terms, your purchase, or your services, please contact:

📩 Chrismillardfitness@gmail.com